Shipping policy
Shipping Update & Service Commitment
We want to keep you informed on how we’re continuing to deliver your beauty essentials as quickly and safely as possible.
During nationwide disruptions, Natural Starr remains committed to getting your orders to you with care and efficiency. Our small but dedicated team works daily to make sure you can continue to rely on us—because we know your self-care routine matters.
Shipping Delays & What to Expect
The majority of our shipments are handled through USPS. While we process and ship orders promptly, delays may occur once packages are in USPS’s possession.
You may notice a delay between when your package is dropped off and when tracking updates begin. We kindly ask that you allow 48–72 hours for tracking to reflect movement.
Please also note that USPS has, at times, suspended service guarantees for First Class and Priority Mail due to nationwide conditions. As a result, delivery times may be extended by an additional 24–48 hours beyond standard expectations.
We appreciate your patience and understanding as we continue working to provide reliable service.
Our Commitment to Safety
We’ve implemented workplace practices to ensure your orders are handled with the highest level of care. Our team follows safety measures that prioritize:
- Clean handling practices
- Healthy work environments
- Risk reduction and awareness
Your products are prepared with intention—from our hands to yours.
General Shipping Information
All orders are shipped via USPS First Class Mail.
- Standard U.S. shipping typically takes 7–10 business days
- Most orders arrive within 10 days of purchase
Please double-check your shipping information before placing your order. All labels are printed exactly as submitted, and we’re unable to make changes once your order has been processed.